Privacy Policy
Last Updated: December 4, 2025
Effective Date: January 4, 2026
Pure Health Peptides is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.
1. Information We Collect
In order to provide our services to you, we collect various types of information to provide and improve our services:
1.1 Personal Information
We collect personal information when you interact with our website, such as:
- Identifying Information: Name, email address, shipping and billing address, phone number.
- Payment Information: When purchasing products, we collect necessary details to process payments securely (processed via third-party payment providers; we do not store full payment card details).
- Account Information: If you create an account, we collect login credentials and related details.
- Details of your order and purchases
1.2 Non-Personal Information
We collect non-personal data through cookies, analytics, and website interactions, including:
- Device & Browser Data: IP address, domain name, browser type, device type, operating system.
- If you use our services on your mobile telephone or other mobile device, including iPads and tablets, we collect your mobile device identifier and IP address. This information is not personally identifiable.
- Website Usage Data: Pages visited, time spent, and interactions on our site.
1.3 Optional Information
- Voluntarily provided information such as responses to surveys, reviews, or inquiries.
2. How We Use Your Information
We may use your information where we have legitimate reason to do so. We use the information we collect for the following purposes:
2.1 Order Processing & Customer Support
- Process payments and fulfill orders.
- Provide customer service and respond to inquiries.
2.2 Website & Service Improvements
- Personalize your user experience and improve website functionality.
- Analyze website traffic and trends to enhance our services.
- To enable your easy use of our services.
2.3 Compliance with Laws & Regulations
- Comply with legal obligations, including tax reporting and fraud prevention.
- Ensure compliance with FDA regulations by limiting product purchases to research use only.
- To carry out necessary regulatory checks.
2.4 Marketing & Promotional Communications
- We may send you marketing emails, newsletters, promotions, or other non-transactional communications only if you affirmatively opt in to receive such messages by subscribing through our website, checking an opt-in box during account creation or checkout, or otherwise providing explicit consent.
Providing your email address for account creation, order confirmation, or other transactional purposes does not constitute consent to receive marketing communications.
You may withdraw your consent or unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link included in our marketing emails. Unsubscribing from marketing emails does not affect your ability to receive transactional communications such as order confirmations, shipping updates, or account-related notices. We do not sell or share your personal information with third parties for their marketing purposes
- You can opt-out at any time by clicking “Unsubscribe” in marketing emails.
2.5 Record keeping
- To keep our records up to date.
2.6 Fraud-Prevention & Black-listing
- We use automated fraud-prevention tools to detect and prevent unauthorized, fraudulent, or abusive activity on our Website. These tools analyze information such as IP address, device characteristics, account activity, payment history, and chargeback behavior to help ensure the security of our services. If our fraud-prevention systems identify behavior that may indicate high-risk or fraudulent activity, we may temporarily or permanently restrict access to certain features, require identity verification, or deny service to protect our business and customers.
Categories of Data Used for Fraud Prevention
We may use the following categories of information for fraud-prevention and access-control decisions:
- Device and browser information
- IP address and geographic signals
- Account activity and login patterns
- Payment verification results
- Chargeback or dispute history
- Prior fraud-related events or attempted abuse
Right to Access and Correct Information
California consumers have the right to request access to the information used in fraud-prevention decisions and may request correction of inaccurate data.
Right to Appeal a Blacklisting or Access Restriction
If you believe a fraud-prevention decision or blacklist placement was made in error, you may appeal by contacting us at: info@purehealthpeptides.com
We will review your request, investigate the circumstances, and determine whether access can be restored.
Data Retention
Fraud-prevention and blacklist data is retained only as long as reasonably necessary to detect, prevent, and protect against fraudulent or abusive activity, and to comply with legal, regulatory, and accounting obligations. Typically, this period ranges from 12 to 48 months, depending on the severity and nature of the fraud indicators.
2.7 For any other specific reason related to our services.
3. How We Share Your Information
We do not sell your personal information. We only share your information with third parties for the limited and specific purposes described below:
3.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processors (e.g., credit-card processors, bank payment providers)
- Identity verification and fraud-prevention providers
- Shipping and logistics partners (e.g., USPS, carriers)
- Email and communications platforms
- Data storage, cloud hosting, and IT security providers
- Analytics and site performance tools
These parties only use your information as necessary to perform contracted services and are prohibited from using it for other purposes.
3.2 Order Fulfillment
We share your name, shipping address, and contact information with postal carriers and logistics companies to deliver your orders and communicate tracking information.
3.3 Fraud Prevention & Security
We may share information with fraud-prevention partners, payment processors, and security vendors to detect, investigate, or prevent fraud, unauthorized access, or suspicious activity.
3.4 Legal Compliance
We may disclose information when required to comply with:
applicable laws, legal process, government requests, court orders,
or to enforce our Terms and Conditions.
3.5 Business Transfers
If we undergo a business transaction such as a merger, acquisition, or asset sale, your information may be transferred as part of that process, subject to applicable confidentiality obligations.
We do not permit third parties to use your information for their own marketing purposes.
4. Your Privacy Rights
Depending on your location, you may have certain privacy rights under GDPR (EU), CCPA (California), and other privacy laws:
4.1 Access & Correction
- You can request access to personal data we hold about you and request corrections if inaccurate.
4.2 Data Deletion
- You can request deletion of your personal data, subject to legal retention requirements. To make such a request, contact us through our email provided below.
4.3 Opt-Out of Marketing Communications
- You can unsubscribe from marketing emails via the “Unsubscribe” link.
4.4 Cookies & Tracking Technologies
- Our Website uses cookies and similar technologies to enhance functionality, improve site performance, and analyze user activity. We distinguish between essential cookies, which are required for the Website to function, and non-essential cookies, which include analytics, performance, and advertising cookies.
Essential Cookies (No Consent Required)
These cookies are necessary for core functionality, including:
- website security
- shopping cart operation
- checkout and payment processes
- account login and authentication
- site stability and load balancing.
You may disable essential cookies through your browser settings, but parts of the Website may not function properly.
Non-Essential Cookies (Explicit Opt-In Required)
We use analytics and performance cookies to measure traffic and improve the Website. These cookies are activated only if you affirmatively consent through our cookie banner or cookie preference manager.
Non-essential cookies will not be placed on your device unless you click “Accept” or provide explicit consent through our cookie controls.
Cookie Consent and Preferences
When you first visit the Website, you will be presented with a cookie banner that:
- explains the categories of cookies we use
- allows you to accept, reject, or manage preferences
- provides a link to this Privacy Policy
You may change or withdraw your consent at any time by using the “Cookie Settings” link in the footer or by adjusting your browser settings.
Passive use of the Website (such as continuing to browse) does not constitute consent to the use of non-essential cookies. Your cookie preferences will be stored for a limited period consistent with applicable regulations and industry best practices. After that period, you may be asked to reaffirm your consent choices. You may also change or withdraw your consent at any time through the “Cookie Settings” link in the footer or by adjusting your browser settings.
4.5 Your Privacy Rights
- Depending on where you reside, you may have certain privacy rights relating to your personal information. These may include rights to access, correct, delete, or opt out of certain uses of your information. You may submit privacy-related requests at any time by contacting us at: info@purehealthpeptides.com
4.6 Additional Privacy Rights for California Residents (CCPA/CPRA)
- If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know / Access
You have the right to request that we disclose the categories of personal information we collect, the sources from which it is collected, the purposes for which we use it, the categories of third parties with whom we share it, and the specific pieces of personal information we hold about you.
- Right to Delete
You may request that we delete personal information we have collected about you, subject to certain legal exceptions (such as security, fraud prevention, compliance with legal obligations, and transaction completion).
- Right to Correct
You have the right to request correction of inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale or Sharing
We do not sell personal information, but California law grants you the right to opt out of the “sale” or “sharing” of personal information. If at any point we engage in such activities, we will provide a “Do Not Sell or Share My Personal Information” link as required by law.
- Right to Limit Use of Sensitive Personal Information
You may request that we limit the use and disclosure of sensitive personal information to the services reasonably expected by the average consumer. Sensitive personal information includes identifiers such as payment information, geolocation, and login credentials.
- Right to Opt-Out of Automated Decision-Making
If we use automated decision-making technologies that affect your access to services (such as fraud-prevention or access restriction systems), you have the right to request meaningful information about the logic involved and to opt out where legally required.
- Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights. This includes denying goods or services, charging different prices, or providing a different level of quality.
- Submitting Requests
You may submit access, deletion, or correction requests by contacting us at: info@purehealthpeptides.com
We are an online-only business and therefore exempt from the toll-free telephone requirement under California law.
- Verification Procedures
We may need to verify your identity before processing your request, which may require matching certain information you provide with information we already maintain.
- Response Timeframe
We will respond to verifiable consumer requests within 45 days, with the option to extend the response period by an additional 45 days when reasonably necessary, as permitted by law.
- Authorized Agents
You may designate an authorized agent to submit requests on your behalf, consistent with California law. We may require proof of authorization.
5. Data Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse:
- Encryption: Sensitive data (such as payment information) is encrypted.
- Secure Servers: We store personal data on protected and restricted-access servers.
- Access Controls: Only authorized personnel have access to personal information.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5.1 Data Breach Notification
We take reasonable measures to safeguard your personal information. In the event of a data breach involving unencrypted personal information, we will notify affected individuals in the most expedient time possible and without unreasonable delay, consistent with California Civil Code § 1798.82 and other applicable laws.
Required Content of Data Breach Notice
If notification is required, our notice will include, to the extent known at the time:
- The types of personal information involved
- A general description of the incident
- The steps we are taking in response
- Any protective measures you may take
- Whether law enforcement has been notified
- Our contact information for further inquiries
- Where applicable, we may also provide contact information for the major credit reporting agencies.
Notification to the California Attorney General
If a breach affects more than 500 California residents, we will notify the California Attorney General within 72 hours, as required by law.
Method of Notification
We may notify affected individuals by:
Email – Written notice – Prominent website notice (if permitted by law) –
Substitute notice (if physical or electronic notice is not feasible)
Law Enforcement Exception
Notification may be delayed if a law enforcement agency determines that immediate notification would impede an investigation. In such cases, we will provide notice as soon as the agency determines that notification no longer compromises the investigation.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website functionality and user experience.
- Analyze website traffic and detect fraudulent activities.
You can control cookie settings through your browser preferences.
7. International Data Transfers
Pure Health Peptides operates in the United States. While we do not target or offer services outside the U.S., individuals located abroad may still access our Website. As a result, personal information may be transferred to and processed in the United States or other locations where our service providers operate.
When such transfers occur, we implement appropriate safeguards— including contractual commitments and security measures—designed to ensure that your personal information is protected in a manner consistent with applicable privacy laws.
8. Data Retention Policy
We retain personal information only for the period necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. To meet California data minimization and retention requirements, we apply the following retention schedule:
- Transactional and Order Information
We retain purchase records, invoices, fulfillment data, and related transactional information for 7 years to comply with tax, accounting, and regulatory requirements.
- Customer Support Correspondence
Emails and support communications are retained for 2 years to maintain service history, resolve disputes, and improve customer experience.
- Fraud Prevention and Security Data
Fraud-prevention indicators, blacklist records, chargeback data, and security-related information are retained for 12 to 48 months, depending on the severity of the risk and operational needs.
- Marketing and Communications Data
Marketing email consent status is retained until you withdraw your consent.
Unsubscribed email addresses may be retained indefinitely to ensure compliance with email-marketing suppression requirements (to prevent re-contacting users who opted out).
- Analytics and Website Activity Data
Analytics information, cookie preferences, and website interaction logs are retained for 12 to 24 months, depending on operational needs.
- Server and Security Logs
Server logs and security logs are retained for 30 to 90 days to detect, investigate, and prevent security incidents.
- Account Information
If you maintain an account with us, we retain account details for the duration of the account and for 12 months after closure to address fraud, misuse, or chargeback events.
When a retention period expires, or when personal information is no longer required for the purposes described above, we securely delete, anonymize, or aggregate the information in accordance with applicable law.
9. Third-Party Links & External Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
We encourage users to review the privacy policies of external websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations, technologies, or business practices.
- Updates will be posted on this page with the revised “Effective Date.”
- If we make material changes to this Privacy Policy, we will provide advance notice of at least 30 days before the updated policy becomes effective. Notice may be provided by email, website banner notifications, or other appropriate methods. Material changes will not apply retroactively, and continued use of the Website after the effective date of the updated Policy will be subject to the then-current version.
11. User Verification & Account Security
As part of our compliance protocols, users must confirm they are 21 years or older and agree to our Research Use Only policy before accessing certain pages.
- Account creation and checkout require a Know-Your-Customer (KYC) process, including email, name, and mobile OTP verification.
- This information helps us prevent misuse, ensure regulatory traceability, and protect your account from unauthorized access.
- Affirmative Consent to Policies
- You will be required to actively agree to our Privacy Policy and Terms & Conditions—such as by checking an “I Agree” box—before creating an account, completing checkout, or accessing age-gated or research-restricted content. Passive or implied acceptance (such as continuing to browse the Website) does not constitute consent.
12. Contact Us
For any privacy-related questions or requests, contact us at:
- Email: info@purehealthpeptides.com
- Mailing Address: Pure Health Peptides LLC, P.O. Box 751, Vista CA, 92085